Shipping policy
Shipping Policy
Last updated: June 2026
We ship from Hawkesbury Heights, NSW 2777, Australia using Australia Post.
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DOMESTIC SHIPPING (Australia)
We offer the following shipping options for orders within Australia:
- Standard Shipping: Estimated delivery 3–7 business days
- Express Shipping: Estimated delivery 1–3 business days
- Standard Package: Estimated delivery 3–7 business days (for larger/heavier items)
- Express Package: Estimated delivery 1–3 business days (for larger/heavier items)
Shipping costs are calculated at checkout based on your location and the weight/dimensions of your order.
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INTERNATIONAL SHIPPING
We ship internationally to selected countries. Shipping costs are calculated at checkout.
New Zealand
- Standard International: Estimated delivery 5–10 business days
USA
- Standard International: Estimated delivery 10–20 business days
Rest of World (Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France,
Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia,
Netherlands, Norway, Poland, Portugal, Singapore, South Korea,
Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom)
- Standard International: Estimated delivery 10–20 business days
Delivery times are estimates only and may vary due to customs processing, local postal services, or other factors outside our control.
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TRACKING
All orders include tracking. Once your order has been dispatched, you will receive a confirmation email with your Australia Post tracking number. You can track your parcel at auspost.com.au.
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CUSTOMS, DUTIES & TAXES (International Orders)
International orders may be subject to customs duties, taxes, and import fees charged by the destination country. These charges are the responsibility of the customer and are not included in our shipping costs. We recommend checking your country's import regulations before placing an order.
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RETURN SHIPPING
Return shipping is at the customer's expense. Please refer to our Refund Policy for full details on returns and exchanges.
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QUESTIONS?
If you have any questions about your shipment, please contact us at: gundamsingles@gmail.com